The impact of service attributes and category on eWOM helpfulness: An investigation of extremely negative and positive ratings using latent semantic analytics and regression analysis.
Raffaele FilieriFrancesco GalatiElisabetta RaguseoPublished in: Comput. Hum. Behav. (2021)
Keyphrases
- regression analysis
- latent semantic
- positive and negative
- online reviews
- regression model
- factor analysis
- query expansion
- positive or negative
- significant predictors
- latent semantic indexing
- semantic information
- collaborative filtering
- probabilistic latent semantic analysis
- data mining
- keywords
- sentiment analysis
- sentiment classification
- latent semantic analysis
- user supplied
- matrix factorization
- text classification
- data analysis