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Study on Queuing Behavior in a Multichannel Service Facility using Experimental Methods.
Karthik Sankaranarayanan
Carlos Arturo Delgado Alvarez
Erik Reimer Larsen
Ann van Ackere
Published in:
ICORES (2012)
Keyphrases
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empirical studies
experimental design
statistical analysis
qualitative and quantitative
significant improvement
qualitative and quantitative analysis
neural network
case study
end users
management system
statistical methods