Relationship Management of Small and Medium Business IT Outsourcing Projects in Taiwan.
Eugenia Y. HuangPhoebe TsaiPublished in: PACIS (2000)
Keyphrases
- relationship management
- information systems
- customer relationship management
- business process
- information technology
- case study
- business processes
- project management
- data mining
- supply chain
- collaborative learning
- databases
- business intelligence
- end users
- steady state
- social interaction
- competitive advantage
- decision making
- social network services