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Does Emotional Intelligence of Online Shoppers Affect Their Shopping Behavior? From a Cognitive-Affective-Conative Framework Perspective.
Se Hun Lim
Dan J. Kim
Published in:
Int. J. Hum. Comput. Interact. (2020)
Keyphrases
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emotional intelligence
online shopping
affective states
case study
user interface
theoretical framework
social interaction
intelligent tutoring systems