Does network quality matter? A field study of mobile user satisfaction.
Benjamin FinleyEren BozKalevi KilkkiJukka MannerAntti OulasvirtaHeikki HämmäinenPublished in: Pervasive Mob. Comput. (2017)
Keyphrases
- user satisfaction
- information quality
- service quality
- perceived quality
- information systems
- user perceptions
- structural equation modeling
- mobile communication
- network conditions
- technology acceptance
- web search
- databases
- network structure
- quality assessment
- software architecture
- higher quality
- factors influencing
- perceived usefulness
- wireless networks
- quality attributes