Novel Approach for Tagging of Discourse Segments in Help-Desk E-Mails.
Suman YelatiRajeev SangalPublished in: Web Intelligence/IAT Workshops (2011)
Keyphrases
- speech acts
- metadata
- natural language
- anaphora resolution
- line segments
- computer mediated
- artificial intelligence
- image tagging
- spam filtering
- neural network
- part of speech
- customer service
- word sense disambiguation
- straight line segments
- collaborative tagging
- human communication
- discourse structure
- hough transform