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Evaluating hotels rating prediction based on sentiment analysis services.
Rutilio Rodolfo López Barbosa
Salvador Sánchez-Alonso
Miguel Ángel Sicilia Urbán
Published in:
Aslib J. Inf. Manag. (2015)
Keyphrases
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sentiment analysis
rating prediction
opinion mining
text classification
sentiment classification
sentence level
service providers
multi aspect
text mining
natural language processing
product features
customer reviews
databases
collaborative filtering
co occurrence
training data
matrix factorization