Impatient customers in Markovian queue with Bernoulli feedback and waiting server under variant working vacation policy.
Amina Angelika BouchentoufLahcene YahiaouiMokhtar KadiShakir MajidPublished in: Oper. Res. Decis. (2020)
Keyphrases
- single server
- customer classes
- heavy traffic
- state dependent
- queue length
- single server queue
- arrival rate
- holding cost
- fluid model
- queueing model
- poisson arrivals
- asymptotically optimal
- queueing networks
- call center
- steady state
- service times
- waiting times
- queueing systems
- arrival process
- finite buffer
- special case
- multiclass queueing networks
- markov chain
- parallel machines
- long run
- service rates
- queuing model
- arrival processes
- flow control
- real valued
- customer demand
- priority queue
- optimal policy
- poisson process
- service systems
- stationary distribution
- loss probability
- relevance feedback