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A Solution Framework Based on Process Mining, Optimization, and Discrete-Event Simulation to Improve Queue Performance in an Emergency Department.

Bianca B. P. AntunesAdrian ManresaLeonardo S. L. BastosJanaina Figueira MarchesiSilvio Hamacher
Published in: Business Process Management Workshops (2019)
Keyphrases
  • process mining
  • discrete event simulation
  • process model
  • real time
  • business processes
  • business process
  • control system
  • video surveillance
  • discrete event
  • event logs
  • emergency department