Scalable growth in IT-enabled service provisioning: a sensemaking perspective.

Mark O. Lewis Lars Mathiassen Arun Rai

Published in: Eur. J. Inf. Syst. (2011)

Keyphrases

sensemaking
service provisioning
internal and external
decision making
mental models
information seeking
computing paradigm
multimedia services
quality of service
visual analytics
middle school
e learning
cognitive model
learning strategies
computer systems
real time
cognitive architecture
multimedia
databases