E-Government-Induced Business Process Change (BPC): An Empirical Study of Current Practices.

Hans Jochen Scholl

Published in: Int. J. Electron. Gov. Res. (2005)

Keyphrases

business process change
current practices
public sector
e government
electronic government
blended learning
government agencies
case study
learning process
object oriented
software engineering
learning experience
service delivery
government services
public administration