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E-Government-Induced Business Process Change (BPC): An Empirical Study of Current Practices.
Hans Jochen Scholl
Published in:
Int. J. Electron. Gov. Res. (2005)
Keyphrases
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business process change
current practices
public sector
e government
electronic government
blended learning
government agencies
case study
learning process
object oriented
software engineering
learning experience
service delivery
government services
public administration