Improving the Realization of IT Demands: A Design Theory for End-to-End Demand Management.
Christine LegnerJan LöhePublished in: ICIS (2012)
Keyphrases
- end to end
- design theory
- information systems
- service delivery
- design science
- admission control
- engineering design
- end to end quality of service
- data management
- management system
- congestion control
- theoretical framework
- case study
- design principles
- decision making
- emotional intelligence
- fuzzy relations
- application layer
- network management
- databases
- transport layer
- text localization and recognition
- information security
- lessons learned
- decision support
- decision makers
- real world