Consumer Perception of Internet Banking and Mobile Banking Using Twitter Analytics.
Chandrakumar ThangavelRamya ThangavelElangovan RamanujamDeepthi Tabitha BennetPreethi Samantha BennetPublished in: Int. J. Sociotechnology Knowl. Dev. (2022)
Keyphrases
- internet banking
- social media
- hong kong
- security analysis
- perceived risk
- customer satisfaction
- security threats
- data envelopment analysis
- fraud detection
- social context
- banking industry
- social networks
- mobile phone
- mobile devices
- online social networks
- social networking
- negative impact
- data management
- context aware
- critical infrastructure
- data analysis
- security issues
- mobile learning
- higher education
- visual analytics
- social networking sites
- communication technologies
- electronic commerce