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Evaluating enterprise resource planning (ERP) systems using an interpretive approach.

Walter SkokMichael Legge
Published in: SIGCPR (2001)
Keyphrases
  • enterprise resource planning
  • erp systems
  • information systems
  • business processes
  • business process
  • customer relationship management
  • maturity model
  • databases
  • case study
  • preprocessing
  • competitive advantage