Browse or Brush? An Exploration of Citizen-Government Interaction in the Municipal Realm.
Lisa SchmidthuberDennis HilgersPublished in: HICSS (2017)
Keyphrases
- e government
- government services
- public administration
- government agencies
- public sector
- electronic government
- digital government
- service delivery
- government organizations
- united states
- public services
- government websites
- knowledge management
- developing countries
- information sharing
- databases
- social media
- relationship management
- human interaction
- mobile devices
- multi agent