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Technology Fears: A Study of e-Commerce Loyalty Perception by Jordanian Customers.
Ahmad M. Khasawneh
Mohammad Bsoul
Ibrahim Obeidat
Iyad Al Azzam
Published in:
Int. J. Inf. Syst. Serv. Sect. (2010)
Keyphrases
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customer satisfaction
service quality
consumer behavior
social networks
empirical studies
service providers
business models
online shopping
customer relationship management
potential customers