Accounting for time-varying queueing effects in workforce scheduling.

Armann Ingolfsson Md. Amanul Haque Alex Umnikov

Published in: Eur. J. Oper. Res. (2002)

Keyphrases

scheduling problem
information technology
priority scheduling
resource allocation
human resources
steady state
resource constraints
arrival rate
scheduling algorithm
information systems
web services
dynamic scheduling
scheduling strategy