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Beyond Anthropomorphism: Unraveling the True Priorities of Chatbot Usage in SMEs.
Tamas Makany
Sungjong Roh
Kotaro Hara
Jie Min Hua
Felicia Goh Si Ying
Wilson Teh Yang Jie
Published in:
CUI (2023)
Keyphrases
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usage patterns
web usage
probabilistic model
small and medium sized enterprises
neural network
cooperative
artificial neural networks
knowledge management
technological innovation
counter intuitive
small and medium enterprises