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Development of Service Performance Indicators for Operations Management in Airline.
Toru Gengo
Kazuo Furuta
Taro Kanno
Katsuya Fukumoto
Published in:
JSAI-isAI Workshops (2010)
Keyphrases
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operations management
hybrid artificial intelligence systems
service providers
web services
case study
decision support
decision making
supply chain management
supply chain
software engineering
knowledge management
temporal information
service oriented
stochastic control
virtual organisations