An Empirical Study on the e-CRM Performance Influence Model for Service Sectors in Taiwan.

Te-Ming Chang Lin-Li Liao Wen-Feng Hsiao

Published in: EEE (2005)

Keyphrases

high level
data mining
prior knowledge
formal model
search engine
information systems
decision making
similarity measure
multi agent
end users
probability distribution
parameter estimation
statistical model
conceptual model
neural network model
prediction model