Behavior analysis of low-literate users of a viral speech-based telephone service.
Haohan WangAgha Ali RazaYibin LinRoni RosenfeldPublished in: ACM DEV (4) (2013)
Keyphrases
- behavior analysis
- end users
- behavior patterns
- mobile services
- smart phones
- individual user
- user interface
- live streaming
- service providers
- anomaly detection
- speech recognition
- context aware services
- user profiles
- call center
- user interaction
- particle swarm optimization
- state space
- mobile devices
- user requests
- behavioral model
- social insects
- business owners
- preprocessing