Login / Signup
A Sensitivity Analysis on the Impact of Uncertanties of the Supply and Demand of a Workforce on a Recruiting Strategy in an IT Service Company.
Kilhwan Kim
Dae-Eun Lim
Hyunmin Park
Tae-Sung Kim
Published in:
AMCIS (2009)
Keyphrases
</>
sensitivity analysis
human resources
variational inequalities
customer service
network equilibrium model
managerial insights
factors influencing
influence diagrams
inventory control
strategic decisions
service providers
business strategy
information technology
case study
web services
demand forecasting
information systems
service quality
capacity constraints
decision variables
customer loyalty
multi objective
market share
call center
service oriented