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Motivating Human-Agent Interaction: Transferring Insights from Behavioral Marketing to Interface Design.
Sarah Spiekermann
Corina Paraschiv
Published in:
Electron. Commer. Res. (2002)
Keyphrases
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interface design
human agent interaction
human computer interaction
data mining
user interface
human computer
design guidelines
user centered
user experience
information seeking
design principles
advisory systems
website
social media
knowledge discovery
web users
expert systems
metadata