The tools and methods of capturing knowledge from customers: empirical investigation.
Dmitry KudryavtsevNikita PlyasunovLiudmila KokoulinaPublished in: FedCSIS (2017)
Keyphrases
- benchmark datasets
- human experts
- expert systems
- data mining techniques
- knowledge base
- preprocessing
- knowledge acquisition
- learning systems
- knowledge based systems
- quantitative methods
- neural network
- statistical methods
- knowledge sharing
- decision support
- prior knowledge
- bayesian networks
- information systems
- artificial intelligence