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The tools and methods of capturing knowledge from customers: empirical investigation.
Dmitry Kudryavtsev
Nikita Plyasunov
Liudmila Kokoulina
Published in:
FedCSIS (2017)
Keyphrases
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benchmark datasets
human experts
expert systems
data mining techniques
knowledge base
preprocessing
knowledge acquisition
learning systems
knowledge based systems
quantitative methods
neural network
statistical methods
knowledge sharing
decision support
prior knowledge
bayesian networks
information systems
artificial intelligence