Sign in
Product Knowledge Management Support for Customer-Oriented System Configuration.
Alexander V. Smirnov
Nikolay Shilov
Andreas Oroszi
Mario Sinko
Thorsten Krebs
Published in:
BIS (Workshops) (2017)
Keyphrases
</>
knowledge management
customer knowledge
customer support
case study
product configuration
decision support
semantic web
product design
information systems
software development
software engineering
end users
knowledge base
knowledge sharing
life cycle
product information
information technology
customer requirements