Human Factors and E-Government Service Capability: A Path Analysis.
Wenwen PanGuangwei HuYixin MaPublished in: J. Electron. Commer. Organ. (2016)
Keyphrases
- e government
- human factors
- service delivery
- public sector
- developing countries
- electronic government
- government services
- data analysis
- public services
- secure information sharing
- government agencies
- digital government
- human computer interaction
- mobile devices
- end to end
- knowledge management
- public administration
- expert systems
- service offerings
- artificial intelligence