Gender-specific emotional characteristics of crisis communication on social media: Case studies of two public health crises.
Lifang LiJiandong ZhouJun ZhuangQingpeng ZhangPublished in: Inf. Process. Manag. (2023)
Keyphrases
- public health
- social media
- crisis management
- case study
- early warning
- health related
- national security
- infectious disease
- emergency management
- homeland security
- social networks
- social networking
- decision makers
- information systems
- severe acute respiratory syndrome
- communication networks
- emotional intelligence
- policy makers
- situation awareness
- big data
- database