Measuring User Satisfaction and Perceived Usefulness in the ERP Context.
Moshe ZviranNava PliskinRon LevinPublished in: J. Comput. Inf. Syst. (2005)
Keyphrases
- user satisfaction
- perceived usefulness
- information systems
- questionnaire survey
- factors affecting
- information quality
- structural equation modeling
- attitudes toward
- technology adoption
- factors that affect
- contextual information
- service quality
- customer satisfaction
- positive effects
- theory of planned behavior
- user perceptions
- user acceptance
- continuance intention
- end users
- e learning