Revenue-maximizing pricing and scheduling strategies in service systems with flexible customers.
Qiaochu HeYing-Ju ChenPublished in: Oper. Res. Lett. (2018)
Keyphrases
- service systems
- dynamic pricing
- revenue management
- web technologies
- optimal pricing
- enterprise systems
- service level
- service oriented
- scheduling problem
- pricing strategies
- queueing model
- call center
- service rates
- steady state
- queue length
- arrival rate
- reinforcement learning
- heavy traffic
- search engine
- parallel machines
- special case