UX Research on Conversational Human-AI Interaction: A Literature Review of the ACM Digital Library.
Qingxiao ZhengYiliu TangYiren LiuWeizi LiuYun HuangPublished in: CoRR (2022)
Keyphrases
- literature review
- human communication
- human interaction
- case study
- fuzzy theory
- artificial intelligence
- human computer interaction
- artificially intelligent
- conversational agent
- expert systems
- face to face interaction
- public libraries
- human robot interaction
- human operators
- current issues
- human level
- case based reasoning
- turn taking
- cognitive process
- information systems development
- human interactions
- design science
- multi party
- multi modal
- user experience
- human intelligence
- emotional state
- user interaction
- information technology
- intelligent systems
- affect sensing