Strategic Offshore Business Process Outsourcing and Competitive Advantage: The Role of Strategic Intent and Absoptive Capacity.
Somendra PantAugustine LadoPublished in: AMCIS (2005)
Keyphrases
- business process
- business processes
- competitive advantage
- competitive environment
- absorptive capacity
- business strategy
- knowledge management
- business goals
- process model
- web services
- case study
- business rules
- process mining
- ws bpel
- business process modeling
- process management
- business process management
- business process models
- workflow model
- resource based view
- business analytics
- workflow management systems
- service oriented architecture
- workflow technology
- customer relationship management
- erp systems
- inter organizational
- enterprise resource planning
- database
- cloud computing
- software engineering
- database systems
- databases