Bringing the State-of-the-Art to Customers: A Neural Agent Assistant Framework for Customer Service Support.
Stephen ObadinmaFaiza Khan KhattakShirley WangTania SidhomElaine LauSean RobertsonJingcheng NiuWinnie AuAlif MunimKarthik Raja K. BhaskarBencheng WeiIris RenWaqar MuhammadErin LiBukola IsholaMichael WangGriffin TannerYu-Jia ShiahSean X. ZhangKwesi P. ApponsahKanishk PatelJaswinder NarainDeval PandyaXiaodan ZhuFrank RudziczElham DolatabadiPublished in: CoRR (2023)