Innovation in Service Delivery Platform: a Case for SMS Gateway.

Syed Taha Owais Seema Khanna R. S. Mani

Published in: ICEGOV (2017)

Keyphrases

service delivery
service management
e government
public services
life cycle
messaging service
end to end
mobile phone
case study
service provision
monitoring system
email
database systems
government services
web services
computer science
online services
information systems