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Quality and Reliability Problems from a Consumer's Perspective: an Increasing Problem Overlooked by Businesses?
Elke den Ouden
Yuan Lu
Peter J. M. Sonnemans
Aarnout C. Brombacher
Published in:
Qual. Reliab. Eng. Int. (2006)
Keyphrases
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quality assessment
problems involving
improve quality
database
data sets
genetic algorithm
website
high quality
viewpoint
multi objective
service quality
business applications
product quality
cost effectiveness