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"Too old to bank digitally? ": A Survey of Banking Practices and Challenges Among Older Adults in China.
Xiaofu Jin
Emily Kuang
Mingming Fan
Published in:
Conference on Designing Interactive Systems (2021)
Keyphrases
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older adults
commercial banks
web accessibility
risk management
banking industry
lessons learned
banking services
credit risk
user groups
computer literacy
case study
hong kong
driving forces
smart home
artificial intelligence
augmented reality
intelligent systems
active learning