A Knowledge-Based User Feedback Classification Approach for Software Support.
Vladimir Milián NúñezThalía Blanco MartínAlfredo Simón-CuevasHéctor González DiézAnaisa Hernández GonzálezPublished in: IWAIPR (2023)
Keyphrases
- user feedback
- user interaction
- relevance feedback
- classification accuracy
- software development
- support vector
- machine learning
- user preferences
- feature selection
- feature vectors
- user interface
- digital libraries
- feature extraction
- text clustering
- implicit feedback
- feedback information
- user involvement
- expert systems
- multimedia
- user profiles
- database
- user actions
- interactive retrieval
- query disambiguation