Using the fuzzy weighted association rule mining approach to develop a customer satisfaction product form.
Xinhui KangCaroline Samantha PorterErik BohemiaPublished in: J. Intell. Fuzzy Syst. (2020)
Keyphrases
- customer satisfaction
- weighted association rule mining
- product form
- service quality
- steady state
- queueing networks
- association rule mining
- online shopping
- stationary distribution
- user satisfaction
- sufficient conditions
- weighted association rules
- markov chain
- electronic commerce
- weighting scheme
- user interface
- service providers
- state dependent
- marketing strategies
- core competence