Seller Reviews and Consumers' Perceptions of Trust, Risks, and Uncertainty.
Jing YangRathindra SarathyTao WuPublished in: Int. J. Oper. Res. Inf. Syst. (2019)
Keyphrases
- purchase intention
- consumer trust
- purchase decision
- consumer reviews
- online reviews
- online shopping
- electronic commerce
- online product reviews
- product reviews
- user generated reviews
- reputation models
- third party
- online consumer
- trust model
- product quality
- online stores
- decision making
- trust evaluation
- uncertain data
- attitudes toward
- social connections
- risk management
- website
- risk analysis
- opinion mining
- consumer behavior
- belief functions
- virtual communities
- online marketplaces
- internet shopping
- incomplete information
- sentiment analysis