Products and services valuation through unsolicited information from social media.

José Ignacio PeláezEustaquio A. MartinezLuis G. Vargas
Published in: Soft Comput. (2020)
Keyphrases
  • social media
  • web services
  • domain knowledge
  • email
  • end users
  • service oriented
  • product information
  • e government
  • information sources
  • contextual information
  • service quality