Understanding Users' switching Intention to AI-Powered Healthcare Chatbots.
Yuanyuan LaiEleni LioliouPanos PanagiotopoulosPublished in: ECIS (2021)
Keyphrases
- artificial intelligence
- user participation
- novice users
- user interface
- end users
- user interaction
- sensemaking
- interface design
- intelligent systems
- machine learning
- user experience
- user satisfaction
- collaborative filtering
- case based reasoning
- information systems
- computational intelligence
- cognitive science
- user centric
- expert systems
- ai researchers