Launching professional services automation: Institutional entrepreneurship for information technology innovations.
Ping WangE. Burton SwansonPublished in: Inf. Organ. (2007)
Keyphrases
- information technology
- technological innovations
- information society
- information systems
- service providers
- web services
- end users
- strategic management
- context aware
- service oriented
- ubiquitous computing technology
- ubiquitous computing
- service composition
- strategic advantage
- researchers and practitioners
- information infrastructure
- information services
- public services
- service delivery
- service discovery
- service quality
- business environment
- social capital
- mobile services
- human capital
- business analytics
- mobile applications
- organizational change
- knowledge management