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Do online reviews truly matter? A study of the characteristics of consumers involved in different online review scenarios.

Yiran LiLiyi Zhang
Published in: Behav. Inf. Technol. (2021)
Keyphrases
  • online reviews
  • online consumer reviews
  • sentiment analysis
  • opinion mining
  • product reviews
  • sentiment classification
  • artificial intelligence
  • supervised learning
  • electronic word of mouth