Depicting product-service systems in the early phase of the product development.
Daniel KammerlMartin EnseleitRobert OrawskiDanilo Marcello SchmidtMarkus MörtlPublished in: IEEM (2014)
Keyphrases
- product development
- early phase
- service systems
- life cycle
- web technologies
- product design
- service level
- software development
- service oriented
- world wide
- software industry
- design tools
- engineering design
- development process
- design process
- organizational learning
- product development process
- arrival rate
- real world
- call center
- queueing model
- markov chain
- conceptual design
- queue length
- lead time
- steady state