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Key critical success factors of BPM implementation: a theoretical and practical view.

Bruna Kaziano do Amaral CastroAline DreschDouglas Rafael Veit
Published in: Bus. Process. Manag. J. (2020)
Keyphrases
  • critical success factors
  • success factors
  • information systems development
  • real world
  • m learning
  • customer relationship management
  • mobile learning
  • learning objectives