Discovering High-Level Performance Models for Ticket Resolution Processes.
Francesco FolinoMassimo GuarascioLuigi PontieriPublished in: OTM Conferences (2013)
Keyphrases
- high level
- low level
- intermediate level
- neural network
- higher level
- mathematical models
- computational models
- statistical models
- experimental data
- service providers
- end users
- real world
- model selection
- regression model
- complex systems
- probabilistic model
- multiscale
- website
- random fields
- computer vision
- stochastic processes