Does e-government help shape citizens' engagement during the COVID-19 crisis? A study of mediational effects of how citizens perceive the government.
Tunde Simeon AmosunJianxun ChuOlayemi Hafeez RufaiSayibu MuhideenRiffat ShahaniMiapeh Kous GonlepaPublished in: Online Inf. Rev. (2022)
Keyphrases
- e government
- government services
- public sector
- electronic government
- government agencies
- public administration
- public services
- government organizations
- government websites
- service delivery
- digital government
- federal government
- developing countries
- knowledge management
- information sharing
- digital divide
- business process change
- inter organizational
- public policy
- website
- public organizations
- governmental organizations
- presidential election
- secure information sharing
- federal agencies
- government information
- grounded theory
- business processes