Adoption of AI-integrated CRM system by Indian industry: from security and privacy perspective.
Sheshadri ChatterjeeSoumya Kanti GhoshRanjan ChaudhuriSumana ChaudhuriPublished in: Inf. Comput. Secur. (2021)
Keyphrases
- security issues
- software industry
- security concerns
- statistical databases
- information security
- security and privacy issues
- personal data
- privacy issues
- electronic data interchange
- privacy preserving
- artificial intelligence
- preserving privacy
- security mechanisms
- data privacy
- rfid systems
- sensitive data
- data security
- confidential information
- security threats
- security properties
- security risks
- security measures
- security requirements
- identity management
- secure multiparty computation
- personal information
- privacy enhancing
- mobile payment
- electronic payment
- access control
- privacy concerns
- user friendliness
- security policies
- privacy requirements
- information systems
- expert systems
- protection mechanisms
- internet banking
- individual privacy
- network security
- security services
- privacy protection
- product development
- biometric template
- information technology
- intrusion detection
- cyber security
- small businesses
- security analysis
- differential privacy
- organizational culture
- rfid technology
- customer relationship management
- data protection
- private information
- smart card