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The Nature of Knowledge-intensive Person-oriented Services - Challenges for Leveraging Service Engineering Potentials.
Philipp Menschner
Marco Hartmann
Jan Marco Leimeister
Published in:
ISSS/BPSC (2010)
Keyphrases
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knowledge intensive
service providers
service discovery
web services
service oriented
service composition
knowledge acquisition
software intensive systems
workflow management
service quality
service oriented architecture
mobile services
service delivery
information services
service selection
service platform
service management
customer service
service offerings
service integration
web service composition
value added services
network services
end users
loosely coupled
software as a service
software engineering
context aware services
law enforcement
service description
internet services
service requirements
knowledge management
human resources
computing environments
service systems
context aware
virtual organization
machine learning
real world
artificial intelligence
cloud services
directory service
expert systems