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Listen to the People! Comparing Perceived and Documented Disruptions in Public Transportation, through Quantitative Quality of Experience, the Case Study of NYC.

Gabriela Gongora-SvartzmanJose Emmanuel Ramirez-Marquez
Published in: SMC (2019)
Keyphrases
  • case study
  • public transportation
  • user satisfaction
  • quantitative measures
  • real time
  • information systems
  • genetic algorithm
  • supply chain
  • software engineering
  • strategic planning