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Use of Electronic Word of Mouth as Quality Metrics: A Comparison of Airline Reviews on Twitter and Skytrax.
Lin Lu
Amit Mitra
Yen-Yao Wang
Yu Wang
Pei Xu
Published in:
HICSS (2022)
Keyphrases
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software engineering
quality metrics
online reviews
social media
image quality
quality assessment
social networks
data quality
human visual system
low level
high quality
recommender systems
visual quality
electronic word of mouth